User experience design (UX, UXD, UED or XD) is the process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product.
User experience design is a concept that has many dimensions, and it includes a bunch of different disciplines—such as interaction design, information architecture, visual design, usability, and human-computer interaction. User experience (abbreviated as UX) is how a person feels when interfacing with a system. The system could be a website, a web application or desktop software and, in modern contexts, is generally denoted by some form of human-computer interaction (HCI).
The overall experience of a person using a product such as a website or computer application, especially in terms of how easy or pleasing it is to use.
According to this study from the Oxford Journal Interacting With Computers:
The goal of UX design in business is to “improve customer satisfaction and loyalty through the utility, ease of use, and pleasure provided in the interaction with a product.”
Why UX is Important
- It helps you figure out your goals.
- It helps you figure out your audience.
- It helps you with organization and content creation.
- It helps you save money.
- It helps you make money.